"Coventry Haven has given me the strength to look forward to a positive future" - Service User

"They were the only people who understood what I was going through" - Service User


We began in the early seventies as a women’s group and have grown to become a small, community-based, grass roots, registered charity which is run by women for women.

Our aim is to help women and their children who have been or are being subjected to, domestic abuse in any form to free themselves from the situation they are in.

We do this by providing safe housing and a range of support services, before during and after leaving their abusive partner/family member. We will assist you through your whole journey.

We support all women irrespective of whether they want to leave the relationship or not, older women, younger women, historic or current abuse; any woman.  We will assist you with any other issues you may be experiencing along side your abuse, for example surrounding: immigration, discrimination, disability, LGBT, housing, debt management, alcohol and drug abuse, multiple needs, or no recourse to public funds (NRPF).

These services are run by staff and volunteers and are free of charge.

All of our staff are female, and you will be able to speak to us without fear of being judged. We can help you and support you in making your own choices.

We are committed to providing quality services to any woman experiencing any form of domestic violence and abuse including Forced Marriage, Honour Based Abuse (FM/HBA) and Female Genital Mutilation (FGM).

You should not have to live in fear of the person you love.

Alongside our current service provision, we are also able to support children with specific support programmes, both 1-1 and in a group, male victims of abuse including safe accommodation, and also female perpetrators. Please call 0800 111 4998 to refer to any of our services.

Our services are free and confidential.

We are governed by a board of directors who are all volunteers, members of the local community and whose responsibility it is to provide governance and employ staff to deliver services.

We raise funds from a variety of sources, including the local authority, trust funds and fundraising events. We also receive donations from the public and local businesses, which we rely heavily on due to the decreasing availability of funds to bid for.

We are a fully accredited member of Women’s Aid, which provides safe accommodation to women fleeing domestic abuse throughout the UK and which campaigns nationally against domestic abuse.

Data Protection (GDPR)

We take your privacy and consent to keep your data very seriously. We have a dedicated Data Protection Officer who has responsibility for monitoring compliance, educating staff, providing advice and information and co-operating with the supervisory authority. For further information or for our Privacy Notice, please contact our Data Protection Officer at dataprotection@coventryhaven.co.uk

Our Social Responsibility

We are very aware of the social responsibility that we have as an organisation, to look at the collective benefit to the wider community of everything we do. We achieve value for money to generate benefits for not only our service users, but also to the local community, society and the economy as a whole, whilst minimising damage to the environment.

What is domestic abuse?

Domestic abuse is an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer. It is very common and in the vast majority of cases it is experienced by women and is perpetrated by men, although abuse does happen to men too. Alongside our current service provision, we are also able to support children with specific programmes both 1-1 and in a group, male victims of abuse including safe accommodation, and also female perpetrators. Please call 0800 111 4998 to refer to any of our services.

Domestic abuse can include, but is not limited to, the following:

  • Coercive control (a pattern of intimidation, degradation, isolation and control with the use or threat of physical or sexual violence)

  • Psychological and/or emotional abuse

  • Physical abuse

  • Sexual abuse

  • Financial and Economic abuse

  • Harassment

  • Stalking and surveillance

  • Online or digital abuse eg: 'revenge porn'

Our organisation supports the view that “domestic abuse is a gendered crime which is deeply rooted in the societal inequality between women and men. It takes place 'because she is a woman' and happens disproportionately to women.” 

Women are more likely than men to experience multiple incidents of abuse, different types of domestic abuse (intimate partner violence, sexual assault and stalking) and in particular sexual violence. Any woman can experience domestic abuse regardless of wealth, race, ethnic or religious group, sexuality, class, or disability, but some women who experience other forms of oppression and discrimination may face further barriers to disclosing abuse and finding help.

Domestic abuse exists as part of violence against women and girls; which also includes different forms of family abuse such as Forced Marriage (FM), Female Genital Mutilation (FGM) and so called “honour" crimes (Honour Based Abuse HBA) that are perpetrated primarily by family members, often with multiple perpetrators, often community members who they may not even know.


Not all disabilities are visible. A person with 'multiple needs' is someone who has two or more needs affecting their physical, mental, social or financial wellbeing, along side domestic abuse. 

Many of the women supported by Coventry Haven Women's Aid have multiple needs; often these women are particularly vulnerable, have reached crisis point and have experienced barriers to accessing services.  

At Coventry Haven Women's Aid we recognise that in addition to their domestic abuse situation, women may have other needs that impact on their life and choices.  We often support women who require help with other issues such as mental health, substance misuse, physical health conditions, learning disabilities, LGBT, immigration, homelessness, housing issues, poverty, trauma, family or other relationship challenges.  This is why we work collaboratively with other agencies to ensure women get ALL of the support they need. 


  • Helpline - support, signposting, advice and information 02476 444077 (Monday - Friday 9am-4.30pm)

  • The Listening Post - Our "women only" Centre and Drop-in - Open Access 10am-2pm Monday and Wednesday (no appointment or referral needed)

  • Community and Advocacy Support - working within the local community

  • IDVA (Independent Domestic Violence Advocate) - for help with criminal and civil legal support

  • Refuge - 24 hour access to safe accommodation / emergency bed space

  • FGM (Female Genital Mutilation) - support, information and awareness raising

  • FM/HBA (Forced Marriage/Honour Based Abuse) - support, information and awareness raising

  • IRIS Project - support and training for GP's and their practice staff. Please contact Hayley here for more information

  • DVPP (Domestic Violence Perpetrators Programme) - Independent Support Service for women and children who's partners are attending the Perpetrators Programme

  • Ask Me Project - Community Ambassadors to raise awareness of domestic abuse and create safe environments so that survivors feel able to speak out. Please contact Sarah here for more information

  • Just4Me - peer support, activity based groups held in the community

  • DVA (Domestic Violence Awareness) - programme of support

  • Training and Awareness sessions offered to employers and professionals in health, social care and education, police, schools (both teachers and pupils), colleges, universities, GP's, hospitals

  • Legal Advice - local solicitors offer a weekly legal 'surgery' at the Listening Post

  • Counselling - professional counsellors offer weekly sessions